1) How can I give feedback?
Your feedback is valuable to us. Please write to us with your comments at nativchefs@gmail.com or call us on +91 8830355387

2) How can I customise my order?
Kindly write your requirement in the “Order Notes” section in the cart while placing the order. If you have already placed your order you can call us on +91 8830355387

3) How can I edit my order?
Your order will be conveyed to the chef within 5 minutes of receiving it. Therefore, kindly keep a buffer time of 10 minutes to edit your order, call us on +91 8830355387

4) How can I cancel my order?
Cancellations will only be accepted within 15 minutes of placing the order.

5) Is there any minimum order value?
No, there is no minimum order value

6) Do you charge for delivery?
Delivery charges are applicable only for areas NOT mentioned on the website.

7) How long does the delivery take?
Delivery will take anywhere between 15 minutes to 1 hour after preparation of the dish, depending on the delivery area.

8) What are the delivery hours?
Delivery hours are from 8 am (only for orders taken the previous night) to 9:30 pm.

9) Can I order from any location?
Yes, Nativ Chefs operates pan Nagpur.

10) Does Nativ Chefs take bulk orders?
Yes, we do take bulk orders. You can mail your query and we will get back to you soon. You can mail your requirement at nativchefs@gmail.com

11) Are you available on Swiggy or Zomato?
No, we have our own App. You can click this link https://bit.ly/NativChefs & download it from Google Play Store.

12) How can we become a part of Nativ Chefs as a Chef?
You can fill the form given in “ABOUT” section and one of our Chef Community Executive will get in touch with you.

13) Is gifting services available for overseas?
Yes, we deliver non-perishable food items Pan India & outside India. To enquire about kindly email us on enquiry@nativchefs.com or call us on +91 8830355387

14) Do you provide Jain Food?
Yes, we do, contact us on +91 8830355387 for such enquiries.

15) Does Veg and Nonveg food is prepared in different kitchens?
Since all our chefs prepare food from their own home-kitchens therefore the veg and nonveg food is prepared in different kitchens

16) What if I want to gift a meal to my friend or family member?
You can reach out to us on 8830355387 or mail us at enquiry@nativchefs.com and one of our Food consultants will help you to choose the best options from our menu for your loved-ones.